Open threads184 awaiting customer reply
Unmatched emails3Needs Staff review
Delivery issues21 retry available
Operations queue
Matched email is reviewed from the selected Task Email Thread. This queue contains exceptions that need an explicit Staff action.
Unmatched email queueThese emails could not be confidently linked to a Task.
Delivery issuesRetry temporary failures or correct invalid recipients before sending again.
Email / TaskRecipientStatusReasonAttemptsLast attemptAction
Follow-up reminder 1TRT-TASK-1003 · Acme Servicesjordan.lee@acme.exampleRetryingMicrosoft 365 returned a temporary mailbox timeout.2 of 3Yesterday, 14:04
Initial document requestTRT-TASK-1001 · Northstar Holdingsinvalid@northstar.exampleBouncedRecipient address rejected by the remote server.1 of 3Today, 08:02